Shipping policy

Shipping Policy

Thank you for shopping with us! We’re excited to get your Loaded Tea order headed your way. 🧋💕

Order Processing

Orders are typically processed within 2–4 business days after payment has been successfully received.

Business days are Monday through Friday and exclude weekends and holidays.

During sales, promotions, holidays, or periods of high order volume, processing times may be slightly longer.

Shipping & Delivery

Shipping rates and available delivery options are calculated and displayed at checkout.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Delivery times shown at checkout are estimates provided by the shipping carrier and begin after your order has been processed.

Shipping Delays

Once a package has been transferred to the shipping carrier, delivery times may be affected by weather, carrier delays, holidays, or other circumstances outside of our control.

We will always do our best to assist you if you experience an issue with your shipment.

Incorrect Shipping Addresses

Please carefully review your shipping address before submitting your order.

Customers are responsible for providing a complete and accurate delivery address. If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has shipped.

Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.

Lost or Damaged Packages

If your order arrives damaged, or you believe your package has been lost in transit, please contact us at [YOUR CUSTOMER SERVICE EMAIL] with your order number and details about the issue.

For damaged orders, please include photos of the package and damaged product when possible.

We will review the situation and work with you to determine the appropriate next steps.